The ultimate "fix" for any RSCAD download issue is maintaining a direct line of communication with RTDS Technical Support
If you are experiencing issues with an older version of RSCAD, here is how to resolve them: Access the User Portal rscad download fix
: Open your browser in a private/incognito window and log in to the RTDS Client Area again. The ultimate "fix" for any RSCAD download issue
rscad_diag.exe --export-logs