Business Unintelligence Pdf New |work| -

Staff start hanging up on customers to keep calls short. The "data" says efficiency is up; the reality is that the brand is dying. How to "Un-Unintelligent" Your Business

Finally, the rapid advancement of Artificial Intelligence (AI) has introduced a new layer of risk. As companies rush to automate decision-making, they often create "black box" scenarios where the logic behind a business move is no longer transparent to the humans in charge. If the underlying data is biased or the model is flawed, the speed of AI only serves to scale "unintelligence" at an unprecedented rate. business unintelligence pdf new