After successfully installing the communicator software, you will notice features not advertised in the original manual:

Most software and drivers are available through the Hioki Download Center.

Hioki 3197 Communicator is a specialized PC application designed for the Hioki 3197 Power Quality Analyzer

To download the Hioki 3197 Communicator software, follow these steps:

If the device is not recognized, manually reset the dedicated device driver via the Windows Device Manager by pointing it to the driver folder within the application directory (typically C:\Program Files\HIOKI\3197\drivers ).