Your license does not include Universal Restore, or you are trying to restore a Linux backup (Universal Restore primarily supports Windows; Linux requires manual initrd modifications). Solution: Upgrade your Acronis license or use the Linux recovery manual method (outside scope of this article).
The ISO is used after you have restored your data but before the first boot on new hardware: acronis universal restore iso download
: Open your software and go to the Tools tab. Click on Acronis Universal Restore . If it isn't installed, a "Download" button will appear to grab the Universal Restore Media Builder . Your license does not include Universal Restore, or