: It includes a lightweight, portable "Customer Module" that clients can run without installation to instantly share their USB devices with the technician.
: Includes a free, portable "Customer Module" (under 2MB) that customers can run without installation, making the connection process frictionless for non-technical users.
: It includes a free, no-installation Customer Module that can be easily sent to clients, maintaining a simple interface that hasn't changed drastically in newer versions. Comparison: v1.9.7 vs. Newer Versions (v2.x)