Scania.csod -

| Problem | Probable Cause | Solution | | :--- | :--- | :--- | | | Caps Lock on, or password expired. | Use the "Forgot Password" link. Note: If SSO is enabled, reset your password via your Windows/Scania network login. | | Blank Screen after Login | Browser cache issue or incompatible plugin. | Clear your browser cache (Ctrl+Shift+Delete). Use Chrome or Edge (latest versions). Avoid legacy Internet Explorer. | | Training won't launch | Pop-up blocker is active. | Allow pop-ups from scania.csod.com in your browser settings. | | "Access Denied" | You do not have a license for that module. | Contact your Scania HR Business Partner. You may need a specific role assignment. | | Session Timed Out | Inactivity for more than 60 minutes. | Re-authenticate via SSO. |

⚠️ Users without a Scania corporate account cannot access the platform. External partners are given guest accounts via HR request. scania.csod

Scania Academy, hosted at scania.csod.com, is a Cornerstone OnDemand-powered learning management system facilitating global employee training, professional development, and technical certifications, including collaborations with KTH Royal Institute of Technology. The platform serves as a strategic tool for advancing sustainability, electrification, and technical expertise among Scania's workforce. For detailed information on the partnership with KTH, see the report at DiVA portal . | Problem | Probable Cause | Solution |

for grid systems (Portrait, Landscape, or Brochure) to ensure text alignment and spacing are consistent across all materials. : Ensure proper | | Blank Screen after Login | Browser